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Formed in November 2016, FOR Cardiff is the city centre’s Business Improvement District (BID). With a £7.5m budget over five years, we aim to deliver improvements that make the city more welcoming and vibrant, whilst also ensuring businesses have greater influence on how the city centre is managed.
The Ambassador scheme is one of our flagship projects and we are recruiting additional staff to supplement the existing team. You will provide a high profile presence by patrolling the BID area daily, liaising directly with businesses, local authorities, agencies, city centre workers and visitors. Your role is to ensure that businesses receive the best services in terms of business support, communications, marketing, promotion, cleanliness & maintenance. Ambassadors are the eyes and ears on the street with the ultimate aim being to improve the visitor experience through providing a helpful, welcoming and informative source of information.
The successful candidate will have a customer service background, be passionate about Cardiff with a high degree of self-motivation and excellent interpersonal, communication & organisational skills. Effective listening and observational skills will be required with an ability to deal with sensitive, testing and confidential matters on occasion. Confidence will be required in smartphone usage, updating our database, recording information and producing written reports/responses as required using Microsoft Office and other systems provided.
This is a very physically demanding role with Ambassadors regularly walking 8-10 miles a day.
The post will be a fixed term contract until 30th November 2021.
For further information about the role, please contact ‘FOR Cardiff’ on 029 20340770 or visit our website www.forcardiff.com. The cover letter and CV identifying your suitability for the role, should be submitted by 5pm Friday 21st February.
Job Types: Full-time, Contract
Salary: £18,884.00 /year
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