Read the charter


Tackling homelessness together

Our charter has been co-created by homeless organisations to unite people, businesses, schools and universities, anyone who shares in our mission – to tackle homelessness in Cardiff.

Cardiff’s Homeless Charter

We believe…

…everyone who is homeless should have a right to:

  • Support to create a good quality of life
  • Safe and secure accommodation
  • The full protection of the law
  • Respect and a good standard of service
  • Equality of access to information and services
  • Equality of opportunity to employment, training, volunteering, leisure and creative activities

…those who work with homeless people have a collective responsibility to ensure that:

  • All provision is focussed on both enabling change and meeting immediate needs, with a focus on helping people break a cycle of homelessness
  • Good communication, coordination and a consistent strategic approach is delivered across all services
  • People with experience of homelessness have a voice and involvement in determining the solutions to their own issues, to homelessness, and to problems faced by wider society

…the wider community of Cardiff should:

  • Treat people experiencing or at risk of homelessness with dignity and respect
  • Empathise with people with complex lives who face real difficulties escaping homelessness and its effects
  • Support and promote services that help people tackle homelessness within Cardiff
  • Avoid actions that may entrench homelessness
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