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FOR Cardiff Member Training

We are pleased to offer funded training opportunities to employees of FOR Cardiff member businesses.

As a member, you can access fully funded accredited training like HABC Emergency First Aid at Work and HABC Level 2 Principles of Fire Safety.

We also have a range of online short courses which you can complete at any time from any location. These include Equality and Diversity, GDPR, and DrinkAware.

If you’re unsure whether you are a member, please check our member directory or contact us.

Please click here to download a copy of our 2022 training schedule.

Terms and conditions apply. Click here to download a copy of our training terms and conditions.


HABC Emergency First Aid at Work

A 1-day course fully accredited course suitable for nominated first aiders in the workplace. Due to practical assessment, the course is held in person at Cardiff and Vale College.

The provision of first aid in the workplace saves lives. It can prevent minor problems or injuries from becoming major ones; it helps employers reduce costs from injury and it is a legal obligation for every single employer to make sure that their employees receive the right first aid care in the workplace.

Topics include:


  • Health and safety (first aid) regulations
  • Managing an incident
  • The priorities of first aid
  • Treatment of an unconscious casualty
  • Resuscitation
  • Shock
  • Choking
  • Seizures
  • Bleeding
  • Common workplace injuries


Scheduled courses:

Thursday 3rd February 2022 – Register

Tuesday 1st March 2022 – Register

Monday 21st March 2022 – Register

Tuesday 12th April 2022 – Register

Tuesday 24th May 2022 – Register

Tuesday 19th July 2022 – Register

Thursday 8th September 2022 – Register

Thursday 6th October 2022 – Register

Thursday 17th November 2022 – Register

HABC Level 2 Food Safety & Hygiene

A 1 day fully accredited course teaching delegates the principles of food hygiene and food safety procedures. Recommended for employees working in an environment in which food is handled, stored, or prepared. This course is held in person at Cardiff and Vale College.

Topics include:


  • Food Safety Legislation
  • Kitchen design and layout
  • Food poisoning
  • Safe food storage
  • Temperature control
  • Hygiene and cleaning
  • Refrigeration and chilling of foods
  • Cooking, hot holding and reheating of foods


Scheduled courses:

Tuesday 22nd February 2022 –Register

Tuesday 25th October 2022 – Register

HABC Level 2 Principles of Fire Safety

A 1 day fully accredited course teaching delegates the principles of fire to mitigate against the risk of fire. This course is held in person at Cardiff and Vale College.

This course offers a comprehensive guide to best practice when it comes to fire safety. Ideal for managers, supervisors, team leaders, fire marshals and staff working in any area where there is a potential risk of fire.

Topics include:


  • hazards, risks, and means of escape
  • common causes of fire in the workplace
  • hazards during or after a fire
  • how fire can spread
  • the steps within a fire risk assessment
  • the types and uses of fire-fighting equipment
  • the role of fire wardens in the workplace


Scheduled courses:

Monday 25th April 2022 – Register

Thursday 11th October 2022 – Register

Mental Health Awareness

A 4-hour course gives delegates an understanding of mental health and advice on offering assistance. This course is held online with a trainer from Cardiff and Vale College. Recommended for all employees at any level of a business.

Scheduled courses:

Wednesday 18th May 2022 – Register

Wednesday 21st September 2022 – Register

Conflict Management

A 1-day course designed to provide the skills necessary to identify confrontational behaviour and through the combination of observation, communication, threat and risk assessment, enable course participants to take control of confrontational situations. Recommended for employees that work in customer-facing environments. This course is held in person with an experienced trainer. Delegates will receive certificates of attendance on completion of this course.

Topics include:


  • Open discussion on risks associated with the workplace
  • Health and Safety legislation in relation to workplace violence
  • Effective use of body language and communication skills in confrontational situations
  • ‘Fight or Flight’ – the bodies natural response to stress
  • Managing confrontation through distractions and interpersonal skills
  • Legislation in respect of self-defence
  • Skills Practice – dealing with abuse, threat, and confrontational situations
  • Basic Breakaway/Self Defence skills (Optional)
  • Formulating effective incident reports – aimed at identifying risks and providing a detailed account of a situation


Scheduled courses:

We are currently organising courses for 2022. Please register your interest and we will get in touch with you as soon as course bookings open.

Race Awareness Sessions in partnership with No Boundaries

The course is designed to provide the opportunity to explore the impact of racism past and present. The various ways racism manifests including examples of racial microaggressions and language including the history of the more common words associated with racism. The lived experiences of the facilitators will be shared with plenty of opportunities for discussion and interaction. Topics covered will include systemic racism and the effect this has on certain communities will be discussed. There will be opportunities to reflect on influences in society and ideas on moving forward towards being an anti-racist society.

Course aims:

• Increase confidence, awareness and knowledge to promote race equality and tackle discrimination in society.

• Raise the awareness of subtle forms of racism, microaggressions and other sensitive themes in a safe space and through open and honest discussions.

• Exploring the different types of bias, conscious and unconscious, cultural/social and experience along with exploring the problems that they create.

• Self-evaluate and reflect on what adjustments can we make individually and collectively to address racial inequality and how we can move forward.

• Empower individuals to feel more confident in discussing racial equality.

Scheduled courses:

This in person session will run twice on Wednesday May 24th:

Book here for the AM session 9.30am – 12.30pm

Book here for the PM session 1pm – 4pm

Vulnerability Training

A 1-hour course for employees working in the licensed industry. It provides employees with an awareness of how to identify vulnerable patrons and the skills to offer assistance which ultimately helps to reduce crime and sexual offences. This course can be delivered online or in person.

We are currently seeking expressions of interest. Register your interest.

Child Sexual Exploitation and County Lines Awareness Training

Cardiff Against Business Crime, FOR Cardiff, British Transport Police and Crime Stoppers Cymru/Wales are working in partnership to deliver awareness training on child sexual exploitation and county lines drug trafficking. The training is tailored for hoteliers and is recommended for all housekeeping and reception staff.

The training can be accessed online by watching a 10-minute awareness video. Register here.

The course can also be delivered in person for groups of around 15-20. Please get in touch with to express your interest.

Fully Funded E-learning

30 minute targeted e-learning that can be completed at a time that suits you. Ideal for staff at all levels. The e-learning is designed by Highfield and delegates will receive an e-certificate on completion of the course.


General Data Protection Regulation (GDPR) legislates on how businesses store and process data. Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients’ data, but also to protect your business from fines, penalties, and reputational damage. It is recommended for any employee responsible for handling data or managing/ accessing databases.

Areas Covered


  • What GDPR is, and how it affects how your business collects data
  • The principles behind how you should process client data
  • The rights of individuals over their data, including subject access requests and the right to be forgotten
  • The GDPR requirements for your organisation
  • What data and personal data is
  • Data breaches and penalties


For more information about the course please register here

Equality and Diversity 

Learners on the course will understand what is meant by the term equality and diversity, and the consequences of inequality. It will equip learners with the tools to promote inclusion and create fairer workplaces. Finally, learners will learn the legal and moral frameworks that govern equality and diversity.

Areas Covered


  • What is meant by the term equality and diversity?
  • Consequences of inequality
  • Human rights
  • The Equality Act
  • Inclusive and exclusive models of society
  • Promoting inclusion
  • Creating fairer workplaces


For more information about the course please register here

Managing Conflict

Effective conflict management can improve engagement amongst employees, ensure that customer experience is not tarnished, and create better relationships, both internally and with customers, that result in a more talented, productive workforce.

Areas Covered


  • What is workplace conflict?
  • Responses to conflict
  • Cultural differences
  • Different ego types
  • Breakdowns in communication
  • The behavioural cycle
  • The PEACE model
  • Conflict with customers
  • The HEAT technique
  • Patterns of behaviour
  • Distance zones
  • Physical conflict warning and danger zones
  • Impact factors
  • The BAP strategy


For more information about the course please register here

Drinkaware – Support Crew

Recommended for employees working in licensed premises. It introduces learners to methods of spotting and tips in supporting customers who may be vulnerable due to alcohol. Delegates will receive an e-certificate on completion of the course. This course is supported by the Cardiff Licensees Forum and is recommended for all staff that work in licensed premises. Click here to register.



Training Terms and Conditions

We have introduced training terms and conditions to ensure fair access to funded training and make sure businesses get the most out of their membership.

Our training programme is only available to employees that work at FOR Cardiff member businesses which are businesses that pay an annual BID levy to FOR Cardiff. If you’re unsure whether your business is a member, please check our member’s directory or get in touch. Businesses that have not paid their BID levy for the previous financial year will not be eligible to access training.

Businesses are limited to two spaces per training session and six spaces per course over a 12 month period. For example, a business is entitled to two spaces on a HABC Emergency First Aid at Work course in January but is limited to six spaces over the course of a year.

A cancellation fee applies to bookings that are cancelled within 5 working days of the course date and to bookings that fail to show.

To read our full terms and conditions, download your copy here.

Booking Process

Please register for your course by clicking the registration buttons above. Registrations are completed on Eventbrite. Details of the delegates you would like to sign-up will be required. Once you have registered your interest, we will verify that the delegates work for a FOR Cardiff member business and send further information on how to book your place. Members will be required to agree to our terms and conditions to confirm their booking.

Contact Us

Our member training programme is demand led and based on the need of member businesses. If you would like to suggest an addition to our training programme, please email

If you have any questions about our member training programme, booking process or terms and conditions, please contact us by emailing