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Retail Guidance

Major events can drive significant increases in footfall, particularly from visitors who may be unfamiliar with Cardiff. 

Consider: 

  • Increasing stock levels of popular products. 
  • Positioning impulse-purchase items near entrances and tills. 
  • Reviewing staffing arrangements during peak periods. 
  • Extending opening hours where appropriate. 

Make Your Storefront Work Harder 

Many visitors will make spontaneous purchasing decisions. 

Ensure your business stands out through: 

  • Strong window displays. 
  • Clear external signage. 
  • Seasonal and event-related merchandising. 
  • Promotional messaging visible from the street. 

Capture New Customers 

Summer events provide an opportunity to introduce your business to new audiences. 

Consider: 

  • Event-themed promotions. 
  • Exclusive event-day offers. 
  • Loyalty incentives. 
  • Discount vouchers for future visits. 
  • Encouraging customers to follow your social channels. 

Support Visitor Experience 

Visitors often value speed and convenience. 

Where relevant: 

  • Offer click-and-collect services. 
  • Promote gift cards. 
  • Create easy-to-shop product bundles. 
  • Ensure queues are managed efficiently during peak periods.