BIO

Great Western Railway is one of the country’s biggest train operators. We manage 194 stations, calling at more than 270, and operate over 2,100 miles of track. Our network is diverse, connecting customers across an area of more than 11,000 square miles, and serving a wide range of differing customer markets.

In 2019 we celebrated a once in a generation timetable change that offered reliability, consistency, comfort and care for our customers. This didn’t happen by accident – it was the result of years of planning, hard work and investment by GWR and our industry partners Network Rail and the Department for Transport. This was the culmination of a promise made to our customers and to the communities we serve to deliver a railway fit for the future.

A railway that connects communities to family, friends and colleagues. Customers travel with us to celebrate, commiserate, have adventures or go to work. Our job as we build back after the pandemic is to keep services relevant and wanted, to shape our plans to meet changing customers travel habits, to rebuild and reignite growth in rail travel.