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FOR Cardiff Member Training

We are pleased to offer funded training opportunities to employees of FOR Cardiff member businesses.

As a member, you can access fully funded accredited training like HABC Emergency First Aid at Work and HABC Level 2 Principles of Fire Safety.

We also have a range of online short courses which you can complete at any time from any location. These include Equality and Diversity, GDPR, and DrinkAware.

If you’re unsure whether you are a member, please check our member directory or contact us.

Terms and conditions apply.


HABC Emergency First Aid at Work

A 1-day course fully accredited course suitable for nominated first aiders in the workplace. Due to practical assessment, the course is held in person at Cardiff and Vale College.

The provision of first aid in the workplace saves lives. It can prevent minor problems or injuries from becoming major ones; it helps employers reduce costs from injury and it is a legal obligation for every single employer to make sure that their employees receive the right first aid care in the workplace.

Topics include:

  • Health and safety (first aid) regulations
  • Managing an incident
  • The priorities of first aid
  • Treatment of an unconscious casualty
  • Resuscitation
  • Shock
  • Choking
  • Seizures
  • Bleeding
  • Common workplace injuries


Scheduled courses:

August 13th – SOLD OUT

August 27th – Register

September 17th – Register

October 1st – Register

October 22nd – Register

November 12th – Register

November 26th – Register

HABC Level 2 Food Safety & Hygiene

A 1 day fully accredited course teaching delegates the principles of food hygiene and food safety procedures. Recommended for employees working in an environment in which food is handled, stored, or prepared. This course is held in person at Cardiff and Vale College.

Topics include:

  • Food Safety Legislation
  • Kitchen design and layout
  • Food poisoning
  • Safe food storage
  • Temperature control
  • Hygiene and cleaning
  • Refrigeration and chilling of foods
  • Cooking, hot holding and reheating of foods


Scheduled courses:


HABC Level 2 Principles of Fire Safety

A 1 day fully accredited course teaching delegates the principles of fire to mitigate against the risk of fire. This course is held in person at Cardiff and Vale College.

This course offers a comprehensive guide to best practice when it comes to fire safety. Ideal for managers, supervisors, team leaders, fire marshals and staff working in any area where there is a potential risk of fire.

Topics include:

  • hazards, risks, and means of escape
  • common causes of fire in the workplace
  • hazards during or after a fire
  • how fire can spread
  • the steps within a fire risk assessment
  • the types and uses of fire-fighting equipment
  • the role of fire wardens in the workplace


Scheduled courses:

September 10th – Register


Conflict Management

A 1-day course designed to provide the skills necessary to identify confrontational behaviour and through the combination of observation, communication, threat and risk assessment, enable course participants to take control of confrontational situations. Recommended for employees that work in customer-facing environments. This course is held in person with an experienced trainer. Delegates will receive certificates of attendance on completion of this course.

Topics include:

  • Open discussion on risks associated with the workplace
  • Health and Safety legislation in relation to workplace violence
  • Effective use of body language and communication skills in confrontational situations
  • ‘Fight or Flight’ – the bodies natural response to stress
  • Managing confrontation through distractions and interpersonal skills
  • Legislation in respect of self-defence
  • Skills Practice – dealing with abuse, threat, and confrontational situations
  • Basic Breakaway/Self Defence skills (Optional)
  • Formulating effective incident reports – aimed at identifying risks and providing a detailed account of a situation


Scheduled courses:

August 8th – SOLD OUT

Terrorism Awareness Training + An Introduction to Cyber Resilience

Open to all businesses based in Cardiff city centre.

This 2 hour session will introduce businesses to terrorist incidents and give them the knowledge and skills to respond to protect customers, employees and their business.

This will be an opportunity to hear the latest Action Counters Terrorism briefing and to discuss the new ‘Protect’ legislation expected in the Autumn that will introduce new responsibilities for many businesses.

WECTU will be joined by the Cyber Resilience Centre for Wales who will brief businesses on the latest cyber threats and introduce them to their free and paid memberships packages.

Scheduled courses:


Vulnerability Training

A 1-hour course for employees working in the licensed industry. It provides employees with an awareness of how to identify vulnerable patrons and the skills to offer assistance which ultimately helps to reduce crime and sexual offences. This course will be delivered in person.

More information can be found here:

Vulnerability Training

Hyfforddiant Yywybyddiaeth Bregusrydd

Child Sexual Exploitation and County Lines Awareness Training

Cardiff Against Business Crime, FOR Cardiff, British Transport Police and Crime Stoppers Cymru/Wales are working in partnership to deliver awareness training on child sexual exploitation and county lines drug trafficking. The training is tailored for hoteliers and is recommended for all housekeeping and reception staff.

The training can be accessed online by watching a 10-minute awareness video.

The course can also be delivered in person for groups of around 15-20. Please get in touch with to express your interest.

Fully Funded E-learning

30 minute targeted e-learning that can be completed at a time that suits you. Ideal for staff at all levels. The e-learning is designed by Highfield and delegates will receive an e-certificate on completion of the course.


General Data Protection Regulation (GDPR) legislates on how businesses store and process data. Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients’ data, but also to protect your business from fines, penalties, and reputational damage. It is recommended for any employee responsible for handling data or managing/ accessing databases.

Areas Covered

  • What GDPR is, and how it affects how your business collects data
  • The principles behind how you should process client data
  • The rights of individuals over their data, including subject access requests and the right to be forgotten
  • The GDPR requirements for your organisation
  • What data and personal data is
  • Data breaches and penalties


Register here

Equality and Diversity

Learners on the course will understand what is meant by the term equality and diversity, and the consequences of inequality. It will equip learners with the tools to promote inclusion and create fairer workplaces. Finally, learners will learn the legal and moral frameworks that govern equality and diversity.

Areas Covered

  • What is meant by the term equality and diversity?
  • Consequences of inequality
  • Human rights
  • The Equality Act
  • Inclusive and exclusive models of society
  • Promoting inclusion
  • Creating fairer workplaces


Register here

Managing Conflict

Effective conflict management can improve engagement amongst employees, ensure that customer experience is not tarnished, and create better relationships, both internally and with customers, that result in a more talented, productive workforce.

Areas Covered

  • What is workplace conflict?
  • Responses to conflict
  • Cultural differences
  • Different ego types
  • Breakdowns in communication
  • The behavioural cycle
  • The PEACE model
  • Conflict with customers
  • The HEAT technique
  • Patterns of behaviour
  • Distance zones
  • Physical conflict warning and danger zones
  • Impact factors
  • The BAP strategy


Register here

Drinkaware – Support Crew

Recommended for employees working in licensed premises. It introduces learners to methods of spotting and tips in supporting customers who may be vulnerable due to alcohol. Delegates will receive an e-certificate on completion of the course. This course is supported by the Cardiff Licensees Forum.

Click here to register.

Carbon Literacy Training

Carbon Literacy is relevant climate change learning that leads to positivity and action towards reducing carbon emissions. The Carbon Literacy Project works to provide you with access to this learning so that you can become certified as Carbon Literate. Becoming Carbon Literate means having an awareness of the carbon costs and impacts of everyday activities and the ability and motivation to reduce emissions on an individual, community and organisational basis.


Equality City Training

As part of our work to become an Equality City FOR Cardiff will be running a variety of workshops for our members and their teams.

Introduction to Allyship Webinar with Stonewall Cymru

Delivered by experts from Stonewall Cymru this workshop allows participants to:

  • Develop an understanding of LGBT identities and experiences in order to confidently advocate for more inclusive workplaces.
  • Understand why LGBT inclusion at work is important and the benefits of creating a more inclusive culture on individuals and organisations.
  • Explore the meaning of the term ally and identify first steps that they might take to be a more active and visible ally.

Scheduled courses:


LGBTQ+ Inclusion for Senior Leaders with Stonewall Cymru

This online session aims to:

  • Develop an understanding of LGBT identities and experiences in order to confidently advocate for more inclusive workplaces.
  • Understand the role senior leaders play in creating inclusive environments.
  • Discuss how you as a leadership team can take practical action to make your organisation more inclusive.

Scheduled courses:


Race Awareness Sessions 

These in-person sessions delivered by No Boundaries Consultancy aim to:

  • Increase confidence, awareness and knowledge to promote race equality and tackle discrimination in society.
  • Raise the awareness of subtle forms of racism, microaggressions and other sensitive themes in a safe space and through open and honest discussions.
  • Exploring the different types of bias, conscious and unconscious, cultural/social and experience along with exploring the problems that they create.
  • Self-evaluate and reflect on what adjustments can we make individually and collectively to address racial inequality and how we can move forward.
  • Empower individuals to feel more confident in discussing racial equality.

Scheduled courses:


Improving Diversity & Creating Inclusive Workplaces

This 2 hour session will explore the benefits of embracing inclusion in the workplace and how to maximise opportunities to engage diverse communities. Ideas will be shared on how to build trust and improve community engagement to support recruitment, retention and progression,

This session aims to:

  • Increase confidence and knowledge that will help design opportunities for engagement.
  • Provide ideas on how to improve the workplace environment.
  • Improve the understanding of diverse communities to support best practice.

The session would benefit anyone who is involved in recruitment, line management or has a keen interest in improving their knowledge on EDI issues.

Scheduled courses:


Curiosity killed the fear – networking workshop

Join us for a networking workshop that will help conquer your fears and spark your curiosity!

A global survey of nearly 16,000 LinkedIn users revealed that while nearly 80 percent of professionals consider networking crucial to business success, almost 40 percent admit that they find it hard to do.

Networking isn’t about selling or pitching, it’s about making true and purposeful connections with people and building reciprocal relationships.

During this micro-skill session, focused on doing, not telling – we’ll take the pressure off you and what you ‘need’ to or should’ say, negate the fear of small talk and build trustworthiness by getting curious. Gain new skills and become confident with networking, learning tips and trips and learn how to approach new connections with ease.

What we’ll do

20% micro-skill learning: We’ll zoom in on the most underestimated ingredient of trustworthiness and what it means for how we connect with others

80% practice: You’ll get to have conversations completely focused on short-cutting the path to trustworthiness

Scheduled courses:


Training Terms and Conditions

We have introduced training terms and conditions to ensure fair access to funded training and make sure businesses get the most out of their membership.

Our training programme is only available to employees that work at FOR Cardiff member businesses which are businesses that pay an annual BID levy to FOR Cardiff. If you’re unsure whether your business is a member, please check our member directory or get in touch. Businesses that have not paid their BID levy for the previous financial year will not be eligible to access training.

Businesses are limited to two spaces per training session and six spaces per course over a 12 month period. For example, a business is entitled to two spaces on a HABC Emergency First Aid at Work course in January but is limited to six spaces over the course of a year.

A cancellation fee applies to bookings that are cancelled within 5 working days of the course date and to bookings that fail to show.

To read our full terms and conditions, download your copy here.

Booking Process

Please register for your course by clicking the registration buttons above. Registrations are completed on Eventbrite. Details of the delegates you would like to sign-up will be required. Once you have registered your interest, we will verify that the delegates work for a FOR Cardiff member business and send further information on how to book your place. Members will be required to agree to our terms and conditions to confirm their booking.

Contact Us

Our member training programme is demand led and based on the need of member businesses. If you would like to suggest an addition to our training programme, please contact us. If you have any questions about our member training programme, booking process or terms and conditions, please contact us by emailing